Returns & Exchanges

At Habitat Pet Supplies, we want you and your pet to be completely satisfied with your fashion purchases. If a garment doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unwashed and unworn pet apparel in its original packaging with all designer tags still attached to ensure a full refund.

  • 3.
    Attach Shipping Label

    Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.